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Nuance Powers New Virgin Mobile Canada Voicemail-to-Text Service

February 03, 2010 | Faysal | Comments 0
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Nuance Powers New Virgin Mobile Canada Voicemail-to-Text Service

Virgin Mobile Canada

Nuance Communications Inc. today announced that Virgin Mobile Canada will make available to customers its Voicemail-to-Text service powered by Nuance’s voicemail-to-text platform. The service is available as a standard feature across a broad range of rate plans, as well as an a-la-carte service for CAN $5 per month. Virgin Mobile Canada subscribers can immediately start receiving their voicemail messages as text, via text message or email, or both, to their PC or phone. 

With Virgin Mobile’s Voicemail-to-Text service, customers no longer need to listen to messages or write down message details. Voice messages are quickly converted to text, allowing customers to respond via call, email or text message, and save, forward or delete as necessary – all while discreetly receiving messages on their phone and/or PC. It is completely up to the customer. And there’s a one-click access link included in every transcribed voicemail-to-text message to make returning messages fast and simple. Also included standard with every Voicemail-to-Text message delivered are caller ID details and a link to the original audio message file should a subscriber want to listen to the voice message.

“The availability of this cool Voicemail-to-Text service adds to the wide variety of exciting choices that Virgin Mobile now offers its customers on the new HSPA plus network,” said Robert Blumenthal, president, Virgin Mobile Canada. “Nuance Communications was an obvious choice as a partner given they are a leader in their field. Together, we are making sure our customers get the most they possibly can out of their mobile, from the company that truly is on their side.”

“Virgin Mobile Canada has a focus on unique, innovative services for its customer base, making the company a perfect wireless partner for Nuance voicemail-to-text services,” said John Pollard, vice president, Voice-to-Text Services, Nuance Communications. “The availability of our service with Virgin Mobile Canada combined with our existing user base in Canada brings the power of voice-to-text messaging to more than 21 million wireless subscribers across the country – underscoring our leadership in the Canadian market, as well as the value that our services deliver to carriers and consumers.”

Virgin Mobile’s Voicemail-to-Text services are based on offerings from SpinVox, recently acquired by Nuance. Virgin Mobile’s Voicemail-to-Text service is available across its Canadian network for both English and French language voice message conversions.

Virgin Mobile subscribers can immediately begin enjoying the benefits of Voicemail-to-Text powered by Nuance by visiting any of Virgin Mobile Canada’s 4,000 locations across the country, by going online at www.virginmobile.ca, or calling 1-888-999-2321 to connect with a Virgin Mobile Canada representative.

Filed Under: Virgin Mobile

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About the Author: Faysal Chowdhury, a Civil Engineer at day and an intelligent tech blogger at night. Stationed in Dhaka, Bangladesh he is has been with HotCellularPhone.com since the beginning, dated back to 2008. After receiving his Bachelor’s Degree in 2006, he started working as a Civil Engineer for Bangladesh Water Development Board (BWDB) but his tech savvy mind always kept up with the mobile world and keeping everyone updated as well.

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